{"id":1856,"date":"2026-05-28T20:56:03","date_gmt":"2026-05-28T20:56:03","guid":{"rendered":"https:\/\/beta.flipmollerart.com\/?page_id=1856"},"modified":"2026-06-11T09:40:13","modified_gmt":"2026-06-11T07:40:13","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.flipmollerart.com\/en\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<h2 class=\"wp-block-heading alignwide has-ast-global-color-8-color has-text-color has-link-color wp-elements-1\" style=\"font-style:normal;font-weight:500\">Terms &amp; Conditions<\/h2>\n\n\n\n<div class=\"wp-block-group has-ast-global-color-8-color has-text-color has-link-color wp-elements-2 is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-3 wp-block-paragraph\">These Terms &amp; Conditions apply to all purchases (online and in person), workshop bookings, Sip &amp; Paint events, commissioned artwork, and the use of the Flip Moller Art website.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-4 wp-block-paragraph\">By placing an order, booking a service, or submitting a commission request, the customer agrees to these Terms &amp; Conditions. Where applicable, the Refund &amp; Cancellation Policy forms an integral part of these Terms.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-5\" style=\"font-style:normal;font-weight:500\">1. General Information<\/h3>\n\n\n\n<p class=\"has-ast-global-color-6-color has-text-color has-link-color wp-elements-6 wp-block-paragraph\">Flip Moller Art<br>Paul Krugerkade 16,<br>2021BN Haarlem,<br>North Holland,<br>Netherlands<br><br>Email: <a href=\"mailto:flipmoller@gmail.com\">flipmoller@gmail.com<\/a><\/p>\n\n\n\n<p class=\"has-ast-global-color-6-color has-text-color has-link-color wp-elements-7 wp-block-paragraph\">All prices displayed on this website include 9% VAT (BTW), unless otherwise stated.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-8\" style=\"font-style:normal;font-weight:500\">2. Definitions<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For the purpose of these Terms &amp; Conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Artwork<\/strong>: Original physical paintings created by Flip Moller Art<\/li>\n\n\n\n<li><strong>Commissioned Artwork<\/strong>: Custom-made artwork created upon customer request<\/li>\n\n\n\n<li><strong>Workshop Package<\/strong>: A bundled experience consisting of multiple scheduled sessions<\/li>\n\n\n\n<li><strong>Sip &amp; Paint Event<\/strong>: A guided group painting event held at a scheduled time<\/li>\n\n\n\n<li><strong>Customer<\/strong>: Any individual purchasing products or services from Flip Moller Art<\/li>\n\n\n\n<li><strong>Website<\/strong>: <a href=\"http:\/\/www.flipmollerart.com\" data-type=\"link\" data-id=\"http:\/\/www.flipmollerart.com\">www.flipmollerart.com<\/a> (and all language versions)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-9\" style=\"font-style:normal;font-weight:500\">3. Products and Artwork<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-10 wp-block-paragraph\">All artworks displayed on this website are original works created by Flip Moller unless explicitly stated otherwise.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-11 wp-block-paragraph\">Due to the handmade nature of artworks, minor variations in colour, texture, and appearance may occur between digital representation and the physical piece.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-12 wp-block-paragraph\">Availability of artworks is not guaranteed and may change without prior notice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-13\" style=\"font-style:normal;font-weight:500\">4. Orders and Payments<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-14 wp-block-paragraph\">Orders are confirmed only after successful payment has been received.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-15 wp-block-paragraph\">Payments are processed securely through approved third-party payment providers.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-16 wp-block-paragraph\">Flip Moller Art reserves the right to refuse or cancel orders in cases of suspected fraud, pricing errors, or technical issues.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For commissioned artworks:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A 50% non-refundable deposit is required upon confirmation<\/li>\n\n\n\n<li>The remaining 50% is due upon completion, before delivery or collection<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-17\" style=\"font-style:normal;font-weight:500\">5. Shipping and Collection<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-18 wp-block-paragraph\">Physical artworks may be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-19\">Shipped via third-party courier services<\/li>\n\n\n\n<li class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-20\">Collected in person by appointment<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-21 wp-block-paragraph\">Shipping costs are calculated separately during checkout unless stated otherwise.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-22 wp-block-paragraph\">Customers are responsible for providing accurate shipping information.<\/p>\n\n\n\n<h4 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-23\" style=\"font-style:normal;font-weight:500\">5.1 Shipping responsibility, insurance and claims<\/h4>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-24 wp-block-paragraph\">Risk transfers to the customer upon confirmed delivery by the courier.<br><br>Shipping insurance may be offered or discussed prior to shipment depending on the destination, value, and shipping method. Where applicable, insurance coverage is optional and may affect the level of compensation in the event of damage or loss.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-25 wp-block-paragraph\">If an artwork arrives damaged or is lost:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer must report the issue within 48 hours of delivery<\/li>\n\n\n\n<li>Clear photographic evidence is required<\/li>\n\n\n\n<li>The artwork must remain in its received condition for assessment<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Claims will be handled in cooperation with the shipping provider and any applicable insurance coverage.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Resolution depends on the outcome of the carrier investigation and insurance terms and may include repair, replacement (if possible), or compensation in accordance with the applicable coverage.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-26\" style=\"font-style:normal;font-weight:500\">6. Workshops and Events<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-27 wp-block-paragraph\">Workshop and Sip &amp; Paint bookings are subject to availability and may require a minimum number of participants.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-28 wp-block-paragraph\">If Flip Moller Art cancels or reschedules an event, customers will be offered a refund or alternative date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All cancellations and refund conditions are governed by the Refund &amp; Cancellation Policy.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-29 wp-block-paragraph\">Customers are responsible for attending scheduled sessions. Missed sessions are not refundable. Participants who miss a scheduled workshop session may attend a catch-up session on any Friday between 12:00 pm and 5:00 pm, subject to workshop availability. Catch-up sessions operate on a walk-in basis and do not require prior booking or notice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Participants are expected to behave respectfully and safely during workshops and events.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Flip Moller Art reserves the right to refuse participation or remove individuals in cases of unsafe, disruptive, aggressive, or inappropriate behaviour without refund.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-30\" style=\"font-style:normal;font-weight:500\">7. Commissioned Artwork<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-31 wp-block-paragraph\">Commissioned artworks are custom-made pieces created specifically for the customer based on agreed reference material and instructions.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-32 wp-block-paragraph\">Commissioned artworks typically require a production time of approximately 2 to 8 weeks, depending on complexity and current workload.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A commission proceeds only after mutual agreement and confirmation.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-33 wp-block-paragraph\">Commission conditions:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>50% non-refundable deposit required before work begins<\/li>\n\n\n\n<li>Remaining 50% due upon completion, before delivery or collection<\/li>\n\n\n\n<li>Each artwork is created as an original artistic interpretation and does not include revision rounds<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The deposit covers:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Consultation and planning<\/li>\n\n\n\n<li>Material preparation<\/li>\n\n\n\n<li>Allocation of studio time<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Due to the handmade nature of the work, final artworks may differ slightly from reference images.<br><br>If a commissioned artwork is not accepted by the client upon completion, or if the remaining 50% balance is not paid, the initial 50% deposit remains non-refundable. In such cases, the artwork remains the property of Flip Moller Art.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Non-portrait commissioned works that are not accepted or not completed due to non-payment may be made available for sale at the discretion of Flip Moller Art.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-34 wp-block-paragraph\">Flip Moller Art reserves the right to refuse commission requests at its discretion.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-35\" style=\"font-style:normal;font-weight:500\">8. Intellectual Property<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-36 wp-block-paragraph\">All artwork, images, text, designs, and content displayed on this website remain the intellectual property of Flip Moller Art unless stated otherwise.<br><br>Artwork and website content may not be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Copied<\/li>\n\n\n\n<li>Reproduced<\/li>\n\n\n\n<li>Distributed<\/li>\n\n\n\n<li>Printed<\/li>\n\n\n\n<li>Downloaded for commercial purposes<\/li>\n\n\n\n<li>Modified<\/li>\n\n\n\n<li>Used commercially<\/li>\n\n\n\n<li>Used for AI training, machine learning datasets, or generative artificial intelligence systems<\/li>\n<\/ul>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-37 wp-block-paragraph\">without prior written permission from Flip Moller Art.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-38 wp-block-paragraph\">Purchasing artwork does not transfer copyright or reproduction rights to the buyer.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-39\" style=\"font-style:normal;font-weight:500\">9. Website Content<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-40 wp-block-paragraph\">While every effort is made to ensure accurate information, Flip Moller Art does not guarantee that all website content is free from errors, inaccuracies, or omissions.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-41 wp-block-paragraph\">Content, pricing, and availability may be updated or changed at any time without prior notice.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-42\" style=\"font-style:normal;font-weight:500\">10. Right of Withdrawal (EU Consumer Law)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable under EU law, consumers may have a statutory right of withdrawal of 14 days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, this right does not apply to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Custom-made commissioned artworks<\/li>\n\n\n\n<li>Date-specific services such as workshops and Sip &amp; Paint events after booking confirmation<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Where applicable, withdrawal rights are exercised in accordance with EU consumer protection legislation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-43\" style=\"font-style:normal;font-weight:500\">11. Liability<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-44 wp-block-paragraph\">Flip Moller Art is not liable for indirect, incidental, or consequential damages arising from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Use of the website<\/li>\n\n\n\n<li>Purchase of products<\/li>\n\n\n\n<li>Participation in workshops or events<\/li>\n\n\n\n<li>Shipping or third-party delivery services<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may be held responsible for intentional or negligent damage caused to artworks, materials, equipment, or gallery property.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Visitors attend gallery visits, workshops, and events at their own responsibility.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Flip Moller Art is not liable for personal injury, loss, or damage to personal belongings except where liability cannot legally be excluded.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-45 wp-block-paragraph\">Nothing in these Terms excludes liability where prohibited under applicable consumer protection law.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-46\" style=\"font-style:normal;font-weight:500\">12. Privacy<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-47 wp-block-paragraph\">Personal data is processed in accordance with the Privacy Policy published on this website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-ast-global-color-8-color has-text-color has-link-color wp-elements-48\" style=\"font-style:normal;font-weight:500\">13. Governing Law<\/h3>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-49 wp-block-paragraph\">These Terms &amp; Conditions are governed by the laws of the Netherlands.<\/p>\n\n\n\n<p class=\"has-ast-global-color-8-color has-text-color has-link-color wp-elements-50 wp-block-paragraph\">Any disputes arising in connection with these Terms &amp; Conditions shall fall under the jurisdiction of the competent courts of the Netherlands.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions These Terms &amp; Conditions apply to all purchases (online and in person), workshop bookings, Sip &amp; Paint [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1856","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/pages\/1856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/comments?post=1856"}],"version-history":[{"count":28,"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/pages\/1856\/revisions"}],"predecessor-version":[{"id":2105,"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/pages\/1856\/revisions\/2105"}],"wp:attachment":[{"href":"https:\/\/www.flipmollerart.com\/en\/wp-json\/wp\/v2\/media?parent=1856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}